These terms govern your use of AXIOM. By approving a scope and paying, you
agree to them.
What AXIOM is
AXIOM builds, hosts, and operates a custom AI agent for you as a managed
software service. You describe what you need; AXIOM rules on whether it's
buildable, produces a scope, and, on your approval and payment, builds and
runs it.
The scope is the contract
The scope you approve defines exactly what AXIOM will build. Anything not
listed in the approved scope is out of scope. Additions or changes after
approval are a separate, quoted change order, they are not included in the
original price.
Managed service, no code is delivered
AXIOM provides the agent as a hosted service. You do not
receive, own, or obtain a license to the underlying source code, and you may
not copy, reverse-engineer, or resell it. AXIOM retains all rights to the
code and the hosting. If your subscription ends, the agent is decommissioned
and stops running.
Pricing, billing & the free verdict
The verdict and scope are free, you only pay if AXIOM rules it buildable and you approve. If it can't be built, you pay nothing.
A one-time launch fee plus a monthly subscription apply, at the prices shown at checkout. Payment is processed by Stripe.
The subscription renews automatically until you cancel.
Included volume. Your subscription includes a stated number of agent runs per month, shown on your approved scope and on this checkout. A run is one time the agent does its job: one scheduled check, one message handled, one request answered. The launch fee does not change with volume, only the monthly does.
If you outgrow your band. If your usage settles above the included ceiling, AXIOM will move you to the next volume band, with at least 30 days written notice to the email on your account. You may cancel before the change takes effect instead, and nothing is billed retroactively for the period before the notice.
Delivery timeline
AXIOM builds your agent within 7 days of scope approval and your completing
the required tool authorizations. The timeline depends on your timely
authorization and access to the systems in scope.
Cancellation & refunds
You can cancel anytime. On cancellation, the agent runs until the end of the current billing period and is then decommissioned (it goes dark).
Because AXIOM does not begin building until you approve and pay, and because a not-buildable verdict is free, the launch fee is non-refundable once the build has commenced. The bounded, approved scope, and the free "no", are the risk reversal.
Your responsibilities
Provide accurate information, and authorize the tools your agent needs.
Ensure you have the right and authority to connect the systems and data you connect.
Use AXIOM lawfully; don't use it for anything illegal, abusive, or that violates a third party's rights or a connected service's terms.
Disclaimers & limitation of liability
AXIOM builds to the approved scope and monitors and maintains the agent as
part of the service. To the fullest extent permitted by law, the service is
provided "as is," and AXIOM's total liability for any claim is limited to the
fees you paid in the twelve months before the claim.
Changes
We may update these terms; we'll post changes here with a new date. Continued use means you accept the updated terms.
Governing law & contact
These terms are governed by the laws of the State of California, United
States, without regard to its conflict-of-laws rules. Questions:
axiom@outcomedev.com.